Notebook and pen

Process – Analysis

As explained in my last post, processes, procedures and systems are very similar.  To make it easier, let’s just say it’s how you do the stuff you do. If you think about this from an admin perspective, an example would be how you onboard a new client or customer, or […]

Process – What Is It?

Process, system, and procedure are words we often confuse with each other.  But to use ISO 9000s and Oxford definitions: A process is a set of interrelated or interacting activities which transforms inputs into outputs A procedure is a specified way to carry out an activity or a process A system is […]